5G Backup Internet | T-Mobile Home Internet (2024)

​​Home Internet Backup is our new 5G internet solution that helps you stay connected when your main internet service provider (ISP) has an outage.

Check availability ​​Call 1-877-394-3949​

Home Internet Backup features:

​​​130GB of 5G dataper/mo.

(Approximately 7 days typical use. After allotment unlimited data at up to 3G speeds).

5G Backup Internet | T-Mobile Home Internet (1)

​​No monthly equipment fees.

5G Backup Internet | T-Mobile Home Internet (3)

​​Simple setup in 15 minutes orless.​

5G Backup Internet | T-Mobile Home Internet (4)

Get Home Internet Backup for $10/month.

With AutoPay and any nationally available postpaid voice line.

Or get Home Internet Backup for $20/month.

With AutoPay and no voice line required.

Check availability

Prepare for the unexpected with Home Internet Backup.

It’s not your everyday internet—it’s for keeping you connected when it matters most.

Backup Home Internet
5G data 130GB per/mo.
(Enough for 7 days of typical use. Threshold is based on usage not a limited number of days. After allotment, unlimited data at up to 3G speeds.)
Unlimited
5G Wi-Fi gateway Included Included
Free 2-day shipping
Test Drive
Price Lock
(Get your last month of service on us if we raise your internet rate and you tell us you’re leaving. (Exclusions like taxes & fees apply. Cancel within 60 days)

Not included

Delivered via 5G cellular network; speeds vary due to factors affecting cellular networks, including data prioritization. Test Drive for up to 15 days.

During congestion, customers on these plans may notice speeds lower thanother customers and further reduction if using >1.2TB/mo., due to dataprioritization. ​Typical use based on median U.S. household usage ofapproximately 430GB/month.Price Lock guarantees accounts with qualifying service can keep their regular monthly rate plan price for new lines of fixed-wireless internet data; excludes taxes/fees, select limited-time promotions, per-use charges, third-party services, devices and network management practices. T-Mobile will pay your final monthly recurring service charge if we raise your rate and you tell us you are leaving within 60 days. Test Drive:Cancelwithin 15 days of HomeInternet service activation and submitredemption within 30 days of cancellation.Limited-time offer; subject tochange. Qualifying new Home Internet line and timely gateway returnrequired.Refund via one-time bill credit; allow 2 bill cycles from completionof offer requirements. Max 1/account. May not be combinable with someoffers or discounts.​

Looking for more than a backup solution?Check out all of our home internet plans

Got internet backup questions?

  • T-Mobile’s Home Internet Backup plan is an affordable, reliable solution to keep cable or fiber customers connected during outages from their primary internet service provider. It comes with 130GB of data a month - enough to keep a typical household connected with Wi-Fi for up to 7 days in case your primary internet service goes down.

  • Home Internet Backup is for people with an existing primary internet provider who need a backup connectivity solution for when their primary internet provider has an outage or connectivity goes down.

  • Home Internet Backup comes with a 5G Gateway included and takes just minutes to install. Keep your gateway plugged in and when your primary internet connection goes out, simply switch your devices over to your Home Internet Backup Wi-Fi connection to stay online until your primary provider is back up and running.

  • Home Internet Backup gives 130 GB of data – enough to keep a typical household connected for up to 7 days a month – and a 5G gateway included for $20 per month with AutoPay.

  • Once you use your 130 GB of monthly full speed data, you’ll stay connected at speeds of up to 600 kbps until your plan resets on the first day of your next billing cycle. Home Internet Backup is intended for use only as a backup in the event of a separate, primary internet provider outage.

  • You can check your data usage at any time in your MyT-Mobile Account.

  • No, unused data can’t be carried over to the next month.

  • You will receive notifications to your Internet gateway at 80% and 100% of full-speed data usage. You can also easily check your data usage any time in your MyT-Mobile Account.

    If you’re an Internet only customer, a second notification will be sent via email, so we recommend having an email attached to your account to receive data usage notifications.

    Additionally, if you have a T-Mobile Voice line, you’ll also receive an SMS message letting you know how much data you’ve used for the month.

  • You can upgrade your Home Internet Backup plan to a T-Mobile 5G Home Internet plan by calling Customer Care. Check to see if T-Mobile 5G Home Internet is available at your home here - https://www.t-mobile.com/home-internet/eligibility

  • Your data will reset on the first day of your new billing cycle.

  • No problem! The gateway can stay plugged in and on, and data will only be used if devices are connected to the Home Internet Backup Wi-Fi, so check to make sure you have disconnected them until an outage occurs. Home Internet Backup is intended for use only as a backup in the event of a separate, primary internet provider outage.

  • It depends on several factors, including your household's usage behavior, the number of devices connected, and the type of activities you engage in online. However, 130GB of data is enough to keep a typical household connected for 7 days.

View all FAQs

5G Backup Internet | T-Mobile Home Internet (2024)

FAQs

Why is my T-Mobile 5G home internet so slow? ›

Your T-Mobile 5G Home Internet may be slow if the incoming internet signal isn't strong enough. You can see your gateway's signal strength using the meter on the gateway's LCD screen or within the T-Mobile Internet app. Good internet gateway placement is crucial with 5G internet services like T-Mobile's.

How can I boost my T-Mobile 5G home internet? ›

Devices closer to the gateway with a clear line of site will have greater speeds. If the signal is being blocked by specific devices, try moving the gateway to a different place or add a Mesh Access Point or Wi-Fi extender.

What is the downside of T-Mobile internet? ›

What is the downside of T-Mobile Internet? T-Mobile speeds only go up to 245 Mbps and you may experience the internet slowing down temporarily depending on network congestion.

Is T-Mobile 5G home internet truly unlimited? ›

Is T-Mobile Home Internet really unlimited? T-Mobile 5G Home Internet comes with unlimited data. You can use up as much data as you want and won't need to worry about data caps.

How fast should T-Mobile 5G home internet be? ›

T-Mobile 5G Home Internet and Home Internet Plus customers receive consistent speeds of at least 25 Mbps and see typical download speeds between 72 – 245 Mbps, which is great speed for streaming video, surfing the web, working from home and most types of online gaming.

How can I make my 5G internet faster? ›

In 4G LTE and 5G networks, signal quality is measured as SINR. Increasing your SINR can have a dramatic impact on your connection speeds. The best way to improve SINR is to use a directional outdoor antenna, either connected to a signal booster or directly to an LTE or 5G hotspot.

How to speed up T-Mobile home internet? ›

In order to help eliminate bugs, simply restart your system by unplugging your modem and router, waiting a minute, and then plugging them back in again to see if that improves internet speeds. Make sure all lights on the back are flashing and then check speeds again.

How many devices can connect to T-Mobile Home internet? ›

Is there a limit on the number of devices that can be connected to a T-Mobile Home Internet gateway? If so, how many? According to the Nokia gateway manual, up to 64 clients (devices) per SSID, and there are 12 SSIDs, for a total of 768 devices.

Does the weather affect T-Mobile internet? ›

While T-Mobile 5G Home Internet is an attractive option for many, it's important to be aware that weather and network congestion can affect speeds. If consistent, top-tier internet speeds are essential for you, you might want to explore cable or fiber optic internet options.

Does T-Mobile 5G internet have a data cap? ›

We don't have a data cap. Customers still get unlimited data even if they use more than 1.2TB in a month (over 2X the average user – less than 10% of our customers).

Is T-Mobile internet really $50 a month? ›

Just $50/month with AutoPay and any voice line. Free upgrade via $20 monthly bill credit. Limited-time offer; subject to change. Qualifying credit, nationally-available postpaid voice line, and new unlimited Home Internet Plus line required.

How many GB is T-Mobile 5G home internet? ›

For in-home use at location provided at activation. The plan includes a gateway and 130 GB of data—enough for 7 days of typical use.

Why is my 5G internet so slow? ›

If your router is placed too far from your devices, or if there are obstructions like walls, metal objects, or electronics between your router and your devices, the 5G signal will be weakened, reducing speed and reliability.

Does weather affect T-Mobile 5G home internet? ›

While T-Mobile 5G Home Internet is an attractive option for many, it's important to be aware that weather and network congestion can affect speeds. If consistent, top-tier internet speeds are essential for you, you might want to explore cable or fiber optic internet options. Stay Connected, Rain or Shine!

Why is my Mobile internet so slow all of a sudden? ›

Outdated hardware (e.g., old phone or an outdated network card) can limit internet speed. Newer devices, with newer modems and processors, can handle faster speeds thanks to newer network technologies such as 4G LTE and 5G.

Why does T-Mobile keep losing signal? ›

Registered to T-Mobile network, but no signal: The problem is likely low or no coverage. If the coverage map showed good coverage, try switching to 2G or turning off LTE. T-Mobile network is not available: The problem is likely no coverage. If the coverage map showed good coverage, perform a master reset.

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