Chirp Patient Portal (2024)

FAQs

What is a patient portal digital letter? ›

Patient Portal - digital patient letters

Any patient referred to an outpatient service who already has a mobile phone number registered on their patient record will receive a text message containing a unique 4-digit PIN and secure link to their appointment letter.

Patient portals can help you build a relationship with your healthcare provider. Some systems allow you to use the portal to send emails or messages back and forth with your providers. This can replace lost messages, long wait times, miscommunication, and even phone-tag.

A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as: Recent doctor visits.

Most patient portals let you: Read notes from all your visits. View medication summaries. Explore your health history information, including alerts about allergies and family history.

Digital letters are an electronic version of a paper letter which you receive via your mobile device rather than through the post.

A member of the care team will “look at the chart and if they can figure it out, then they'll just respond. It is “a relatively small percentage of messages that actually find their way to the doctor,” Dr. Hopkins added.

Patient portals can inadvertently contribute to alienation between patients and healthcare providers, particularly among populations with limited access to these online tools. Individuals with lower health literacy may be resistant to using patient portals due to the potential for confusion and misunderstanding.

Patients that struggle with tech have a hard time with things like Pre-Checkin. Not customizable. Very hard to customize the solution to our organization's needs while ensuring upgrades are still possible. Not able to use facial recognition to log in as a patient/user.

Patient portals and personal health records (PHRs) are two primary patient engagement technologies enabling patient data access. Still, it can be hard to distinguish between the two. These tools have a lot of overlapping features, leading some healthcare professionals to use the terms interchangeably.

This online tool helps you to keep track of your health care provider visits, test results, billing, prescriptions, and so on. You can also message your provider questions through the portal. Many providers now offer patient portals.

Why use patient portals? ›

Patient portals enable patients to communicate securely and conveniently with their providers. These systems give patients the power to view doctor visits, obtain test results, request medication refills or discuss any medical-related matters.

Patient portals enable patients to communicate securely and conveniently with their providers. These systems give patients the power to view doctor visits, obtain test results, request medication refills or discuss any medical-related matters.

With a patient portal, your healthcare provider owns the information and they maintain it. They make the necessary updates based on your visits, results, and queries. In contrast, with a PHR, you are the owner. As we've said, this gives you greater control over your health information.

In healthcare, digital signatures ensure that medical documents, like patient records and prescriptions, have not been altered and confirm the identity of the signers.